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  If you have a question about Slimming World or Food Optimising, you may find a speedy answer by using our searchable FAQ's. Use the drop down box below to select a category or type a keyword in the search box. (You will need to type in full words.)
 
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Click on the questions below to jump to the answer. The arrows will take you back to the top (Top), onto the next Q&A (Next) or back to the previous Q&A (Previous).

Q: What is Food Optimising?

A: It's the most incredibly user-friendly system of slimming ever. With Food Optimising, you lose weight without hunger and without the obsessive need to note every food you eat.
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Q: Are there any recipe books available?

A: Yes. Slimming World published an extensive range of recipe books. They are all available in groups from your Slimming World Consultant.

Ebury have also published several Food Optimising recipe books with Slimming World and these are available from Consultants and good bookshops.

Each issue of Slimming World magazine is packed with tasty, healthy and slimming recipes and includes a sample menu. The latest issue is available in shops now at £2.65 or from your Consultant at a 90p discount!

For a warm and friendly Slimming World group near you call 0844 897 8000 or visit our
online service

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Q: Can I still eat chocolate?

A: Yes you can. You'll probably find that you'll eat it less of it in time and quite soon you'll find you don't actually want it as much as you used to, but eating for wellness and well-being means being able to have a bit of what you fancy.


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Q: Can my children Food Optimise too?

A: While it's fine for children aged five and over to eat the same healthy meals as you do while Food Optimising, younger children, especially under-twos, should not have reduced fat dairy foods: Give them full-fat yogurts, spreads, milk and fromage frais. As children's stomachs are quite small, too much high fibre food may fill them up without providing all the nutrients they need, so don't give them high-bran cereals, crispbreads etc. As with adults, depriving children of favourite treats like crisps and sweets can be counter-productive. But try to avoid giving sugary, salty or fatty snacks every day and always have lots of healthy alternatives to offer.

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Q: Where can I buy Slimming World magazine?

A: If you are a member you can purchase Slimming World magazine from your Consultant at a 90p discount. Otherwise it is available from your newsagent (ask them to order you a copy if they don't already have a copy in stock) or take out a subscription via our Credit Card Hotline: 01795 414862 (9am-5.30pm Mon-Fri)

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Q: Where is my nearest Slimming World group?

A: Tell us your postcode a list of your nearest groups will appear on your screen. EITHER click here to send us your postcode online and we'll email you back straightaway with details, OR telephone: 0844 897 8000 [calls charged at national rate].
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Q: Do I have to exercise to lose weight successfully?

A: We encourage you to combine healthy eating with an active lifestyle. Being active can reduce the risk of heart disease, stroke and high blood pressure as well as help protect against osteoporosis and diabetes. It can have positive effects on mood, self-esteem, stress and anxiety levels, and improve sleep, energy levels and general fitness. However, Food Optimising doesn’t rely on you sweating every evening at the gym or training for the marathon from day 1! Food Optimising properly without exercise will result in a weight loss – we guarantee it! Food Optimising with exercise will bring even greater results. For further information, have a browse through our Body Magic section


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Q: I’m still hungry. Can you help?

A: It can be difficult getting over that ‘diet’ feeling (Dare I Eat That?), but trust in the power of Food Optimising. Be encouraged to eat, eat, eat until you’re full and completely satisfied. There really is no need to go hungry with Food Optimising because of the huge range of completely Free and unlimited foods that are available. When you next go shopping, plan in advance and make sure you stock your cupboards with plenty of Free Foods, fill up your fruit bowl with your favourites and perhaps some new Free fruit (don’t forget, bananas and grapes are Free and great for nibbling on!), and pile your plate high at meal times. If a recipe is Free but says it serves 4, don’t feel restricted by that. If you want to eat the whole pan of chilli, dish of pasta or two gammon steaks instead of one – feel free!


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Q: What are Free Foods?

A: At Slimming World we recognise that to lose weight healthily and comfortably, and to sustain that weight loss, slimmers need and want to eat lots of 'real' food, not diet food! A plate of food when you are Food Optimising will certainly be full - as full as you like - but it is what it is filled with that will help you lose pounds, not pile them on.

Food Optimising's Free Food is food that is low in energy density and high in appetite satisfaction, or to put it a different way low in calories, but very filling.

Food Optimising gives you an incredible choice of hundreds of Free Foods - this list contains a massive variety of delicious, satisfying foods that you can eat as much of as you like. There's no measuring, weighing or counting! These lists change depending on your choice of Green or Original day, but whichever day you choose, you need never be hungry again!
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Q: What is a Healthy Extra?

A: As well as all the Free Foods, every day we ask you to choose measured portions of 'Healthy Extras' - more long lists of foods that boost your fibre, vitamins and minerals, especially calcium. These can include wholemeal bread, high-fibre breakfast cereals, soups, and dairy products, and again you'll find there are a wide variety of foods to choose. On the Green choice, the Healthy Extras list includes lean meat, fish and poultry, and on Original you can choose potatoes, pasta or pulses.

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Q: What are Syns?

A: Syns are Slimming World's effective alternative to calorie or fat counting, designed to make sure you can enjoy your favourite treats every day, from chocolate and cake to ice cream and alcohol. All food that isn't Free has a Syn value - you simply choose how to spend your Syn allowance each day.

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Q: Why are you introducing more choices than ever into Food Optimising?

A: More choice means more freedom, more flexibility and more control where you need it - in your hands.

If you feel comfortable with Green and Original, then that's fine - Food Optimising 100% by enjoying all Green days or alternating Green and Original will result in a weight loss - we guarantee it!

If you want to boost your weight loss every now and again, or don't want to decide too early in the day what choice you'll stick to, give Success Express or Mix2Max a try!
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Q: Does Slimming World run groups outside the UK?

A: Slimming World doesn't have any groups overseas at the moment and we have no immediate plans for moving our organisation away from the UK. The reason for this is that we would not be able to train, monitor and support Managers and Consultants to the degree necessary to give our members the service they deserve. We would therefore be jeopardising Slimming World's excellent reputation of which we are so proud.

We offer online and postal membership to slimmers outside the UK. You can find out more about bodyOPTIMISE by visiting www.bodyoptimise.com
and to learn more about postal
membership, click here
.
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Q: Why have you launched 2 additional choices now?

A: We’re always looking at every aspect of Slimming World to see how we can improve the service to members.

We have known for some time that Mix2Max and Success Express work and have been working with our in-house experts to ensure our two new choices are as easy to follow as they are effective.

We believe that now, more than ever before, slimmers are looking for maximum choice and maximum flexibility with minimal restrictions. That’s exactly what Food Optimising’s four choices offer.

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Q: How do I find the Syn value of food?

A: The Food Directory lists over 39,000 Syn values. Additions and updates are published every 2 months in Slimming World magazines when purchased in a Slimming World group.

Or call the Syns Hotline to find out the very latest Syn information: 09068 518 518. Open Monday to Friday 9am to 7pm and Saturday 9am to 5pm. As product formulations can change, please have the packaging of the product you're querying on hand when you call so we can double-check that the information on the packaging corresponds with that on our database. (All calls are charged at 60p per minute.) Please note that due to the huge demand from members for Syn values we are unable to provide replies to individual Syn enquiries by email.

Slimming World members also have free access to Syns Online and the Syns calculator on LifelineOnline.

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Q: I have diabetes. Can I still Food Optimise?

A: Yes. Food Optimising provides a healthy, balanced diet. Diabetes UK suggests that people with diabetes follow the same healthy, balanced diet recommended for the population as a whole. In general it is recommended that people with diabetes base meals and snacks around plenty of starchy foods. This is easily achieved when Food Optimising.

As with all medical conditions, it is important to follow the medical and dietary advice given by your health care team. For example some people with diabetes may be given specific advice on the amount of certain foods they should eat, so it is important to bear this in mind when choosing your Free Foods. Our Consultants cannot give specific advice relating to medical conditions, but they will be able to help you incorporate any dietary recommendations into your Food Optimising and support you in your weight management. Many of our members with diabetes have found their blood glucose levels and general health have improved significantly since following Food Optimising and a number also report that they require less medication now they have lost weight.

“Fourteen months ago I was told by my doctor that I would soon be injecting insulin if I didn't change my eating and drinking habits. Thanks to Food Optimising I now take no medication at all!” From John Ritchie


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Q: Do I have to eat all my Healthy Extras every day?

A: It will not affect your weight loss if you do not take all 4 Healthy Extra choices. However, the Healthy Extra section is there to ensure a balanced, healthy diet so from a health point of view we recommend that you take all 4 choices.

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Q: Can I really eat as much Free Food as I want?

A: Yes, you really can! The stroke of genius behind Food Optimising is its concept of completely unrestricted 'Free Foods'. There is no longer a need to deny yourself or eat guiltily. You are in fact freed from the fear of hunger and the urge to overeat will disappear. Decisions about food become real, not enforced; control comes from choice power, not cast-iron will power. With Food Optimising you can satisfy your appetite on foods you love, and still lose weight!

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Q: Do your websites provide a message board or forum for members?

A: We have researched the use of forums and message boards on a variety of websites (slimming and otherwise) in depth over the last several years. Although many of the messages posted are generally supportive, the misuse of these boards is sadly evident. Some of this is done completely out of awareness – e.g. helpful hints about Food Optimising, if the basic information is incorrect, can send a member way off track; reading comments intended to be supportive can be interpreted very differently, especially if our self-esteem is already low.

Because slimming is such a personal and emotive subject, especially for those of us who are slimming, thoughtless comments and inconsiderate remarks (sadly it happens) can undo all the hard work that our members have done in plucking up the courage to start Food Optimising or begin a new activity. We have seen the damage and upset that message boards can do to both members and the company, and rather than put our members’ success and the future of the website in jeopardy, we have made the decision not to include any kind of forum.

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Q: The sample menus are too filling. Do I have to eat everything suggested?

A: Not at all, no. If you become full, whether you’re enjoying a delicious Food Optimising recipe or a nutritious sample menu, feel free to stop eating.
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Q: Am I too old to exercise?

A: No, the benefits of exercise are even greater as we get older. Activity can be enjoyable and beneficial for people of all ages. It can help us feel younger and fitter.

Although changes in our physical abilities are inevitable with age, increasing our daily activity levels can improve many of the conditions associated with aging. Aerobic activity, which gradually increases the heartbeat, also improves the flexibility of the arteries, improving circulation and reducing high blood pressure. Keeping active also improves balance and mobility reducing the risk of falls and fractures. It can even helps with our short-term memory and decision making and avoid dementia and problems such as Alzheimers disease. Age Concern’s ActivAge website explains, “Research has shown that no matter how late in life you begin to increase the amount of exercise you do, you will notice benefits.”

For further information, have a browse through our Body Magic section
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Q: There is no group near me, is there a diet I can follow at home?

A: At the heart of Slimming World's success is the warm and friendly atmosphere of our groups and the support of our caring Consultants. Joining a weekly support group is the very best way to lose weight - in the company of a group who can help and support you. If you don't have a group nearby, you can become a postal member . It costs just £49.95 for members in the UK, overseas membership costs £74.00.

Alternatively, you are welcome to join bodyOPTIMISE - unique slimming support at the touch of a button. Visit www.bodyoptimise.com or click here for further information.
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Q: How much does it cost?

A: Just £4.50 per week, plus £10 to join. Keep an eye on the website home page for information about our super special offers. They alternate between HALF PRICE MEMBERSHIP (a super saving of £5) and BECOME A MEMBER AND GET YOUR FIRST WEEK FREE (a saving of £4.50!)

Students and Senior Citizens can enjoy a reduced weekly fee of £4.25!

To give yourself an extra incentive you can buy a Countdown course buy 6 weeks for the price of 5 or 12 weeks for the price of 10!

And team up for our 'five join together' offer - join with 4 friends, family members or colleagues and you'll all receive your first week free!

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Q: How much does the magazine cost?

A: The magazine is priced £2.65 per issue, and members get a 90p discount when they buy the magazine from their Consultant. If you live in the UK a subscription costs £15.00 for seven issues per year. Eire and Europe £24.10, Overseas £36.05.

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Q: Can my child join a group?

A: Children aged 11-15 can join for free if they bring a doctor's note and are accompanied by a parent/guardian. If the adult is already a member of Slimming World, there is no extra charge. If the accompanying adult is not a member, a reduced weekly fee of £3.75 (plus the current joining fee) is charged to the parent/guardian for our help and advice. Your child will receive the same books as an adult member. Young people joining a Slimming World group can enjoy a specially devised healthy eating plan called Free2Go. It includes a huge list of unlimited Free Foods and fibre and calcium-rich Healthy Extras for optimum health and satisfaction. Free2Go – with the help of fully trained Consultants – helps young members reduce the less healthy options by discovering cool swaps and healthy recipes. Our young members receive specially written books to help them make positive lifestyle changes, with the support of their family and with GP recommendation as guidelines for their progress.

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Q: Can I still have a drink?

A: Indeed you can. It's the same reason as why it's OK to eat chocolate.

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Q: Do you do a recipe book that caters for one person?

A: Most of our recipes are for four people. You could divide the ingredients, or freeze extra portions. We don't emphasise portion control - simply have as much of each dish as you like. We want you to feel comfortable with our healthy eating system for the rest of your life. Because all our recipes are either very low in Syns or Free, you can have as much as you want without feeling restricted by someone else's idea of how big your portion should be.

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Q: Will Food Optimising suit me?

A: Only if you're human! Seriously though, we've tried to think of who it wouldn't suit and it just doesn't compute. That's because it's like asking 'Will eating suit me?'

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Q: Is it complicated?

A: Food Optimising is as simple and easy to follow as it is to use. Beneath this simplicity and ease of use is an extremely sophisticated and well researched system that, quite literally, optimises food usage for the slimmer.
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Q: Do you have set menus?

A: We suggest menus, although you don't have to follow them! You'll find a sample 7-day menu here. You can Food Optimise using your own menus or use ours.

Complete 7-day menu plans are published in each issue of Slimming World magazine .
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Q: Do I have to cook separate meals for myself while I'm slimming?

A: No, the whole family can benefit! Meals based on rice, pasta, potatoes, or lean meat and fish, with plenty of fruit and veg, are great for everyone's health. It's fine for children aged five and over to eat the same healthy meals as you do. Slimming World magazine is packed with great recipe ideas every issue and Slimming World's website also features dozens of delicious recipes and food ideas that are perfect for everyone.
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Q: I've lost weight and would love to share my success, how can I be included in a magazine feature?

A: We're always pleased to hear from people who've lost weight by Food Optimising. If you'd like the chance to inspire others with your success, please complete the "Tell us your Slimming Success Story!" page, available in every issue of Slimming World magazine.

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Q: Do you do exercise in the group?

A: No, however we encourage you to combine healthy eating with an active lifestyle. Being active can reduce the risk of heart disease, stroke and high blood pressure as well as help protect against osteoporosis and diabetes. It can have positive effects on mood, self-esteem, stress and anxiety levels, and improve sleep, energy levels and general fitness. However, Food Optimising doesn’t rely on you sweating every evening at the gym or training for the marathon from day 1! Food Optimising properly without exercise will result in a weight loss – we guarantee it! Food Optimising with exercise will bring even greater results.

For further information, have a browse through our Health section.
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Q: I’m a target member but don’t go to a group. How do I get the password?

A: While you're at target (or 3lbs either side), and your Consultant knows this, they may provide the password. Please contact your Consultant to agree a mutually convenient method of receiving the password.
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Q: I have asthma. Should I still exercise?

A: The combination of activity and Food Optimising leading to weight loss can help improve asthma and reduce the need for medication.

Although exercise is a common trigger for asthma, gently increasing activity levels improves general fitness and well-being, and also the function of the lungs as they learn to cope with a higher breathing rate, which in turn helps the body cope with the condition. The National Asthma Campaign explains “asthma should not stop you doing any type of exercise as long as you consult your doctor regularly.” They do advise asthma sufferers to avoid exercising in cold dry air, warm up and down properly and ensure their asthma is under control before beginning any activity.
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Q: Is it OK to eat several small meals during the day rather than a large breakfast, dinner and lunch?

A: Of course. Food Optimising is a wonderfully healthy and nutritious way of eating that can fit in with your lifestyle. If you prefer to eat several small meals, enjoy them. Filling up on Free Food whenever you’re hungry is a great way to keep on track for a great weight loss next week.
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Q: How do I find out more?

A: The best place to find out more about Food Optimising's Free Food is one of our warm, friendly groups. As part of your membership you will receive a Food Optimising book which lists all Free unbranded food for both the Original and Green choice.
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Q: Should I have one or two Healthy Extra ‘a’ choices each day?

A: It’s totally up to you. If you feel that you’re eating plenty of Free Foods rich in calcium e.g. low fat cottage cheese, low fat fromage frais, then one ‘a’ choice will be enough to keep you healthy. If you’re not having many calcium rich foods at all e.g. you take your tea or coffee black, you don’t have many calcium rich free foods, then go for two - it certainly won’t damage your weight loss.


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Q: I have Polycystic Ovarian Syndrome. Is Slimming World’s Food Optimising suitable for me?

A: Yes, Food Optimising is ideal for women with Polycystic Ovarian Syndrome. We have discussed PCOS with medical and dietetic experts who inform us that, in general, it is recommended that people with PCOS follow the same sort of healthy diet and lifestyle changes recommended to the population as a whole. That is to limit fat (especially saturated fat), sugar and salt intake, and include plenty of fruit, vegetables and starchy carbohydrate food. Weight loss can certainly be of real benefit. Food Optimising is based on these current healthy eating guidelines, and is an ideal way to eat a balanced diet, lose weight and maintain your new weight long term.

For balanced nutrition in line with current guidelines, we do recommend members include both Green and Original choices within a week or follow the Food Optimising Green choice solely to provide a healthy intake of carbohydrate. However, as with all medical conditions, we would always recommend you follow any medical or dietary advice given by your doctor, which may be tailored to your individual needs.

The great news is, because Food Optimising is extremely generous and flexible and allows you to choose the foods you want to eat; it is suitable for practically every dietary requirement or preference. Your Consultant would help you incorporate any specific requirements suggested by your doctor and of course, give you plenty of support and encouragement to help you reach your personal weight goals.

“I suffer from PCOS (Polycystic Ovarian Syndrome) and Endometriosis. It’s hard to lose weight with these conditions; I’ve never lost more than a few pounds before, but with Food Optimising I’ve lost 1½ stones so far! I want to let other women with these conditions know that it isn’t hopeless -Slimming World really works!”
From Sarah Churchill




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Q: How do I know how many Syns to have?

A: For steady weight loss most people enjoy around 10 to 15 Syns a day, though this varies with height, weight and lifestyle. Your Consultant will help you decide your individual Syn allowance.

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Q: Are the new choices still Food Optimising? It's not radically different is it?

A: Food Optimising is an incredibly successful formula and these new options use exactly the same principle: the synergy created by Free Food, Healthy Extras and Syns.

Discover more about Free Food, Healthy Extras and Syns by continuing to browse our FAQs.

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Q: Why do we need extra choices?

A: We have listened to feedback from members and Consultants.

We understand that sometimes members don’t want to decide too early in the day on the choice they'll stick to for the whole day. Mix2Max offers a solution for those days.

Success Express offers a powerful boost. To boost weight loss some members make use of Speed Foods. Others reduce the number of Syns they have. Success Express is a clever alternative strategy that speeds up weight loss, with even more flexibility!
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Q: Can I substitute a Healthy Extra listed for something else?

A: The foods listed in the Healthy Extras section help to ensure that you get everything that you need for a healthy balanced diet by providing a daily intake of foods rich in fibre and calcium, vitamins and minerals. By substituting a different product you may reduce the amount of fibre, calcium and other minerals you eat that day.

To check if a product is eligible as a Healthy Extra, please telephone the Syns Hotline - 09068 518 518, calls are charged at 60p minute. Please ensure you have the complete packaging to hand with the nutritional information (including the fibre or calcium).

Also, for news on new Healthy Extra choices, watch out for the ‘Supermarket Spy’ section in every edition of Slimming World magazine
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Q: I've got an underactive thyroid, my doctor has prescribed Thyroxine. Will I still be able to lose weight?

A: Treatment with thyroxine helps correct a slow metabolic rate and prevent further weight gain. Although thyroxine treatment will not induce any weight loss by itself, once treatment has started just Food Optimise as normal and you'll soon see the weight coming off.

“I have an under-active thyroid so I always thought it would be hard for me to lose weight. As soon as I joined Slimming World I was pleasantly surprised. I am absolutely elated to discover an eating plan that actually works! I’ve lost 1st 1lb so far and am really enjoying the meals.” From Amanda Lea Jackson

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Q: Is it OK to snack?

A: Absolutely! To stick to Food Optimising 100%, it’s worth keeping a stock of Free Foods handy to snack on – it certainly makes the vending machine less appealing if you have your favourite Free Foods to hand! And if you like to snack on food that isn’t Free, keep track of your Healthy Extras and Syns or try to find Free alternatives.

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Q: I have high blood pressure. Should I exercise?

A: High blood pressure doesn’t have to extinguish your good intentions! Regular activity can help reduce blood pressure and, along with a change in eating habits, is recommended for people with mild hypertension. By Food Optimising you are already on the road to lower blood pressure. Including daily walking, swimming or cycling in your routine provides an even more effective way of getting back in control. If you build up gradually in your walking programme the risks of it triggering any incident are extremely low and much lower than if you did not bother to exercise at all. If you are on medication for high blood pressure we recommend you discuss your exercise plans with your GP.

For further information, have a browse through our Body Magic section
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Q: Is LifelineOnline available to postal members?

A: LifelineOnline is available to postal members for the first 4 weeks of membership. The password is given to you on your four support calls.

After the four weeks you can still access Slimming World's web site where you will find recipes, success stories and motivational tips. Syn values are available by calling our Syns Enquiry Hotline on 09068 518 518*. This line is open Monday to Friday 9.00am-7.00pm and Saturday 9.00am-5.00pm. Syn values are also available in our Food Directory which can be purchased by calling our Credit card hotline 0844 892 0404 Monday to Friday 9.00am-5.00pm.
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Q: I am a vegan, is Food Optimising suitable?

A: Absolutely! Unlike many other diets or eating plans, the generosity and flexibility of Food Optimising means it is suitable for practically every dietary requirement or preference. The good news is, because it allows you to choose the foods you wish to eat, it is easy to incorporate any specific requirement or preference.

Our Green choice is ideal for you! You can choose from all the vegetables, grains, pulses, pastas, rice and cereals you can possibly imagine! Add soya products, fruit, non-dairy cheese, milk and yogurt, nuts and seeds and you will find the Food Optimising system is a vegan's dream.

Your Slimming World group Consultant will be happy to help you incorporate any personal requirements and, of course, give you plenty of support and encouragement to reach your personal weight goals.

For a warm and friendly Slimming World group near you call 0844 897 8000 or visit our
online service
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Q: I've missed an issue of the magazine. Can I buy back issues?

A: It is possible to order back issues of the magazine from our book enquiry line. The telephone number is 0844 330 1804, lines are open Monday to Friday 9am till 5pm. Back issues cost £2.45 plus £1 per copy for postage. I am sure that one of our operators will be able to arrange for any back copies you request to be sent to you, subject to availability.
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Q: Is any advice available outside of the group?

A: Support in between groups comes free of charge by telephoning your Consultant, or one of the many successful slimmers in our Lifelines system. If staying in your armchair is what you choose to do, please be aware that you are not giving yourself the best chance of success. The magic that happens in a Slimming World group begins by simply being physically there, no anonymity, and feeling the love and trust build. It's a warm, safe place to be and all this is the first of the building blocks of your success. If you are in a position where it really is impossible for you to attend a group, then there are ways that we at Slimming World do our level best to help.

If you don't have a group near you we can offer you two great alternatives...

1. bodyOPTIMISE - a groundbreaking, revolutionary online service that's perfect for:

  • everyone who's looking for a healthy, filling and delicious way to eat and slim and
  • everyone who has internet access

  • Discover more here

    2. Postal membership - Food Optimise from afar with a year's subscription to Slimming World magazine, the Food Optimising book and personal telephone support (UK only). Read more about postal membership here.


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    Q: I'm pregnant, can I still come to my group?

    A: Yes, with the support of your midwife. Slimming World's Food Optimising system provides a healthy, well-balanced diet and an ideal way to prevent excess weight gain when pregnant. We have developed a policy with the support of the Royal College of Midwives in which we ask you to get your midwife's consent to continue attending your group. Your Consultant will give you a Weight Management form for your midwife to sign and you must bring this with you to your group and get it signed at each check-up throughout your pregnancy. This will ensure your Consultant can support you in managing your weight in the way that is totally safe for you and your baby.
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    Q: Is Slimming World's Food Optimising book available to buy?

    A: Slimming World’s Food Optimising book, detailing Original and Green choices, isn’t available for purchase as a single item. It is only available by becoming a Slimming World member, either by joining a group or through Postal Membership.

    For a warm and friendly Slimming World group near you call 0844 897 8000 or visit our
    online service

    To enquire about Postal Membership, please telephone 0870 330 7755 Monday to Friday 9.00am-5.00pm (calls are charged at national rate) or discover more here.

    Alternatively, bodyOPTIMISE, the first totally online service to bring you Food Optimising - the UK’s favourite weight loss system. Logon today at www.bodyoptimise.com to discover the route to a brand new you – cool, confident, slim and sensational. Free your dreams today.

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    Q: Does Food Optimising work?

    A: Unequivocally yes! Excitingly yes! Food Optimising has been helping slimmers succeed for over 35 years, and has been researched thoroughly. But don’t just take our word for it…read what some of our fantastically successful slimmers say about a system that help them achieve their goals…
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    Q: I still can’t log on even after trying all your log on solutions, what do I do now?

    A: If you have tried all our solutions and are still having problems accessing the website or section, we recommend you contact the manufacturer of your security software package. You’ll need to ask them how to enable cookies for our website, www.slimmingworld.com

    Another reason may be that you haven’t visited Lifeline Online for over 6 weeks. If this is the case, your account may have been automatically removed. We regularly clear accounts from our database if they haven’t been accessed for 6 weeks to keep the website as fast-running as possible. Each time an account is due to be removed we always inform the member by email to remind them to log on during the next few days to keep their account active. If your previous Lifeline Online account has expired, please feel free to re-register with your email address and group password to create a brand new account.

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    Q: How does it work?

    A: Food Optimising takes account of

    • a food's energy density
    • its health-giving properties
    • its ability to satisfy the appetite quickly
    • its ability to keep us feeling full longer
    • its ability to comfort us
    • and our behavioural patterns.


    Using these principles, Food Optimising creates, without distressing hunger, an energy (calorie) deficit which causes the body to draw on its own stores of body fat and convert this to energy.


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    Q: Can I still come to Slimming World while breastfeeding?

    A: Once your baby is 6 weeks old and you've had your post-natal check-up, you are welcome to return to your group, but we ask you to check first with your midwife or doctor. Your body needs extra energy and calcium while you are breastfeeding and we recommend you increase your Healthy Extra choices. Your Consultant will be able to show you the recommendations and booklet in your group.

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    Q: How do I get the password for LifelineOnline?

    A: Your Slimming World Consultant will give out the password each week at your group meeting. The group password is only available from your Consultant.

    If you’ve been given this week’s group password and forgot to write it down, please give your Consultant a quick call for a reminder, as the password isn’t available from Head Office.

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    Q: I'd like to run a group, how do I go about it?

    A: We are delighted to encourage members who've successfully lost weight with us to develop new roles with Slimming World. Helping others to shed the misery of excess weight as a Slimming World Consultant is such a rare and special job. And of course it requires a special person - one who genuinely cares about the health and happiness of others. With 20 million overweight people in the UK alone, Slimming World Consultants have the opportunity to make a real difference to the quality of life of millions of slimmers. For more information click here, call Penny at Slimming World Head Office on 01773 546384 or talk to your Consultant.
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    Q: I am a vegetarian, will the diet be suitable?

    A: Yes - just go Green, it's ideal for you. You can choose from all the vegetables, grains, pulses, pastas, and cereals you can possibly imagine! Add cheese or soya products, nuts and seeds and you will find that Food Optimising is a vegetarian’s dream.

    “It's so good to find an eating plan that works for vegetarians. Green days are perfect, I can pile my plate with pasta, potatoes, eggs and rice - things that vegetarians like me tend to live off anyway (things you'd have to ‘count’ on other diets - trust me, I've tried them!).”
    From Laura Robinson



    For a warm and friendly Slimming World group near you call 0844 897 8000 or visit our
    online service

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    Q: I have diabetes. Will Body Magic suit me?

    A: Yes. Regular activity is an important part of the management of type 2 diabetes. It helps the body respond better to insulin and improves glucose control. Activity can improve insulin sensitivity independent of any weight loss, but of course, losing weight though exercise too brings even greater benefits.

    If you have type 1 diabetes you can also benefit from regular activity, which will help keep your weight in control and improve fitness. As always, if you have any concerns or are unsure of what levels of activity will be suitable, please contact your GP or diabetes care team.

    For further information, have a browse through our Body Magic section
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    Q: Isn’t Food Optimising expensive?

    A: Food Optimising can be as cheap or as expensive as you want to make it. Take another look through the Free Food list. On Green a lot of food, including potatoes, pasta, eggs, baked beans, tinned tomatoes and frozen vegetables like beans, sweetcorn, leeks, spinach, carrots and swede, is Free, all of which can be bought very cheaply from frozen food stores, supermarkets or greengrocers. Similarly on Original fresh or frozen meat and fish, eggs and frozen, canned or fresh vegetables are Free.

    Of course if you want to splash out the Free Food lists also include salmon, caviar and even lobster!
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    Q: Do you offer a home visit service?

    A: No, but your Consultant is always only a phone call away. We also encourage members to use 'Lifelines' - the phone numbers of friends and other members you can contact for support when you need it.

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    Q: I'm on HRT, will I still be able to lose weight?

    A: We have many, many members who are losing weight successfully while on HRT (Hormone Replacement Therapy). While some women feel taking HRT may have slowed their weight loss, it has not prevented them from losing weight and there is absolutely NO convincing evidence that HRT causes weight gain.

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    Q: What are flexible Syns?

    A: There's plenty of evidence that being too rigid means you're more likely to give up and put your weight back on and that allowing yourself to be a little more flexible is the key to long term success. If 10 Syns a day is where you need to be on a regular basis, but sometimes it's just too tight for comfort, it's far better to allow yourself extra Syns every now and again without the punishment of compensating the next day. Never again will you be able to accuse yourself of 'blowing it' just because you needed a few more Syns on the odd day or two.

    LifelineOnline members can read more about Flexible Syns in their My Journey section.
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    Q: What are Superfree Foods?

    A: Superfree Foods are those foods which are Free on both the Original and Green choices.
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    Q: Where can I buy hifi bars?

    A: Hifi bars, Slimming World's high fibre cereal bars are only available from Slimming World groups.

    If you would like to purchase hifi bars, please contact your Consultant. Slimming World's stock department are unable to dispatch hifi bars directly to members.
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    Q: I can't get to a group, can I join online?

    A: Absolutely! bodyOPTIMISE, our online membership is a great solution for you and it’s a great time to join to take advantage of our special offer - which means a saving of at least £19.95 on your first three month subscription!

    bodyOPTIMISE is perfect for:

    · everyone who can’t get to one of our warm and friendly UK-based groups

    · everyone who’s looking for a healthy, filling and delicious way to lose weight for good

    · everyone who has internet access

    Say goodbye to hunger and deprivation!
    Bid farewell to faddy short-term ‘solutions’!
    Say hello to bodyOPTIMISE!

    bodyOPTIMISE membership includes:

    · The secret of slimming without hunger - Food Optimising

    · Instant Syns Calculator and Syns Online

    · Over 1300 delicious Food Optimising breakfasts, lunches, dinners, starters, desserts and snack ideas.

    · Your own Food Optimising menu creator.

    · A 7-day starter plan of delicious Food Optimising menus – tailored to your personal tastes and preferences

    · A unique support system that is so advanced, so profound, so empowering, that failure becomes a thing of the past.

    Logon today at www.bodyoptimise.com
    to discover the route to a brand new you – cool, confident, slim and sensational.
    Free your dreams today.


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    Q: How can I Syn my home-made recipe?

    A: The best way to work out the Syn value for any homemade recipe is to 'Syn' each individual ingredient used from the basic Syns Section at the back of your Food Optimising Book.

    Add the Syn values of all the ingredients together, which will give you the total Syn value for the recipe. Finally divide the total Syn value by the number of portions you make from your recipe - this will give you the Syn value per serving.

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    Q: I have coeliac disease and need to follow a gluten-free diet, will Food Optimising be suitable for me?

    A: Certainly, you can still Food Optimise. You may want to make some adjustments to your Healthy Extra choices. Ask your Consultant for more information.

    Please note, we are unable to provide any specific advice regarding coeliac disease and would recommend that you always follow the advice and specific dietary recommendations suggested by your doctor or dietitian.

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    Q: Why are some fruits Free when raw, but have a Syn value when cooked, juiced or pureed?

    A: While fruit in its natural form is bulky, filling and often time-consuming to eat, in cooked or liquidised form it is a very effective way of adding a lot of extra energy (calories) in a non-bulky and non-filling way. Consider eating an orange. Peeling, breaking up the segments and eating just one orange can be a lengthy process. Now think about the juice that orange would produce – it contains a similar number of calories, yet it’s gone in a gulp – in fact it takes 8 oranges to make a small glass of orange juice and it’s not filling in the slightest! It’s all about getting the most (optimum) satisfaction from your foods with Food Optimising. We count juiced and cooked fruit as Syns to protect your weight losses.
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    Q: I’m expecting a baby. Should I exercise?

    A: Pregnancy doesn’t have to mean inactivity and for most pregnant women, regular activity will be highly beneficial. Being fit is an advantage both in the pregnancy and recovery period.

    It’s important to consult your GP or midwife before starting any exercise, particularly if you haven’t been active prior to your pregnancy. Your GP or midwife should be able to advise on suitable activity or even recommend local classes for mums-to-be. The benefits can include:
    • More chance of a healthy level of weight gain during pregnancy
    • More rapid weight loss after pregnancy
    • Improved mood and sleep patterns, leading to less tension during pregnancy
    • Shorter delivery time, and fewer complications during labour
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    Q: Can I take my toddler along to Slimming World with me?

    A: Do bring your child with you to the group if you cannot make other childcare arrangements. Your Consultant will appreciate it if you let her know and if you can bring some toys, colouring books or story books to amuse your child during the group. Many daytime groups have lots of young parents as members, and these will often have toys provided.

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    Q: Is it women-only, or can men join?

    A: Men are very welcome, both as members and as Consultants. Men love our generous eating plan - they do very well on it. Browse through some of our success stories or read about some of the couples who've Food Optimised together - see how Slimming World suits them - and how much they were able to eat!
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    Q: How long will it take?

    A: That depends on how much you want to lose. Steady weight loss of 1 to 2lbs per week is recommended in government health guidelines. Sometimes people with a lot of weight to lose will have a more rapid weight loss in the first few weeks. You could lose up to a stone in five weeks, 2 stones in ten weeks.

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    Q: What is ambient food?

    A: This means foods that are non perishable and have a long life (refrigeration not needed).
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    Q: What is Quark? Where can I buy it?

    A: Quark is a skimmed milk soft cheese and is found in most major supermarkets in the chiller department along with cottage cheese, cheese etc.
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    Q: What can I eat?

    A: Everything! And if you're thinking of this as a diet, then you're in for a treat. This 'diet' is not a four letter word! It's a way of eating for life - in every sense of the word. Diets don't work! Eating in a way that looks after your physiological and psychological needs does. In other words, eating healthily, enjoying what you eat and being satisfied is the only sane alternative to dieting. Food Optimising is that sane alternative. Have a look at our sample 7-day menu – you might be surprised by just how much you can eat!

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    Q: How do I register for LifelineOnline?

    A: LifelineOnline is our exclusive members-only website.

    To register, please ask your Consultant for the weekly group password. Visit LifelineOnline by clicking on the link from www.slimming-world.com or clicking here

    Click the register button. You'll be asked to complete a short registration form. We don't give or sell these details to anyone else - they're purely for us to recognise you each time you login.

    You'll be asked for your e-mail address, which will become your username, along with a personal password - something memorable that you will use each time you logon. You'll also require the group password.

    Handy hint: LifelineOnline is case sensitive. We recommend you register all in lowercase. Each time you logon, use all lowercase letters.
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    Q: How can I subscribe to the magazine?

    A: You can contact our credit card hotline on 01795 414862 (9am-5.30pm Mon-Fri) or email galleon@galleon.co.uk. The prices are as follows:-

    UK - £15
    Eire and Europe - £24.10
    Overseas - £36.05

    This includes seven issues.
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    Q: What is Image Therapy?

    A: It's at the heart of a Slimming World group, the most important part of the support, inspiration and motivation unique to Slimming World. It's the time when everyone in the group can share their successes, their problems and discover solutions together. Research shows slimmers are more successful when part of a supportive group. Discover more here
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    Q: Will I get muscly if I start exercising?

    A: The last thing we want is to create a country full of Gladiator lookalikes! Whilst intense activities like regular, repetitive weight training can build muscle (if you’ve got plenty of testosterone), moderately intense activity will tone muscle and reduce body fat. Rather than having bulging biceps, you’ll end up with a firmer, beautifully defined body.


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    Q: Will drinking plenty of water improve my weight loss?

    A: Contrary to popular belief, drinking water doesn’t magically speed up weight loss or increase your metabolic rate. Feelings of thirst, however, are often mistaken for feelings of hunger so drinking a glass of water rather than a packet of crisps can allay that feeling (of course, with Food Optimising, you can reach for some Free Food or count Syns without worrying about adding inches!). Water also keeps you hydrated and lubricated, so it’s important to include around 6-8 glasses or 1½-2 litres of fluids a day (that includes low calorie squash, juices, tea and coffee.)
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    Q: Is there a special offer if I join with my family?

    A: Yes! Join with 4 other members of your family (or friends/colleagues) and you'll all receive your first week free!


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    Q: I'm looking for a specific recipe. Can you help?

    A: Unfortunately, we are unable to send out recipes by fax, email or post.

    Dozens of recipes and delicious sample menus are provided for both Original and Green days on LifelineOnline – the website’s exclusive members-only area. Many more are available to members and non-members alike here.

    Your Consultant should have copies of all our recipe books in group for you to browse through and help you find any specific recipes that you are looking for.
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    Q: Does Fybogel need to be counted as Syns?

    A: Fybogel does not have a Syn value. Medical advisors have informed us that because fybogel is not absorbed into the body it does not provide any energy, and therefore it does not need to be counted as Syns.
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    Q: What is Slimming World on Referral?

    A: Slimming World on Referral is a partnership scheme between health professionals and Slimming World, providing overweight patients with effective, long-lasting weight loss support.

    GPs taking part in the scheme can refer patients to Slimming World groups, offering them free membership for 12 weeks. The cost is paid for the GP’s practice and subsidised by Slimming World.

    For more information visit our Slimming World on Referral website here
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    Q: How are Healthy Extras decided?

    A: The foods listed as Healthy Extras help to ensure that you get everything you need for a healthy, balanced diet by providing a daily intake of foods rich in fibre and calcium, vitamins and minerals.

    Although some products sound as though they are suitable to be chosen as a Healthy Extras, for example brown rice, they don't contain enough fibre and/or calcium.
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    Q: I've reached my target - how do I maintain my weight?

    A: To maintain your weight you can still follow the Food Optimising system. If you find you are still losing weight we do suggest that you increase your Healthy Extra B choices. You could try two or more extra a day to start with, but if you gain weight reduce to one. If you are still losing weight increase to three or four until you find your personal maintenance level, as it varies from one person to another.

    Please don't hesitate to contact your group Consultant with any queries you have regarding your weight control. All our Consultants are fully trained to give you all the help and support you need for continued weight management success.

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    Q: What is bodyOPTIMISE?

    A: bodyOPTIMISE is Slimming World's online weight loss program that's perfect for:

    · everyone who can’t get to one of our warm and friendly UK-based groups

    · everyone who’s looking for a healthy, filling and delicious way to lose weight for good

    · everyone who has internet access

    Say goodbye to hunger and deprivation!
    Bid farewell to faddy short-term ‘solutions’!
    Say hello to bodyOPTIMISE!

    bodyOPTIMISE membership includes:

    · The secret of slimming without hunger - Food Optimising

    · Instant Syns Calculator and Syns Online

    · Over 1400 delicious Food Optimising breakfasts, lunches, dinners, starters, desserts and snack ideas.

    · Your own Food Optimising menu creator.

    · A 7-day starter plan of delicious Food Optimising menus – tailored to your personal tastes and preferences

    · A unique support system that is so advanced, so profound, so empowering, that failure becomes a thing of the past.

    Logon today at www.bodyoptimise.com
    to discover the route to a brand new you – cool, confident, slim and sensational.
    Free your dreams today.
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    Q: I lead a very active social life - Is it possible to Food Optimise too?

    A: Losing weight with Slimming World certainly doesn’t mean leading a hermit’s existence. Like you, we love our food and social life – we believe long-term success only comes when you can eat, enjoy and lose weight! Ask your Consultant for more information, or logon to LifelineOnline's food section's 'food for thought'!


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    Q: How can I find out more?

    A: The best place to find out more about Food Optimising's Healthy Extras is one of our warm and friendly groups. As part of your membership you will receive a Food Optimising book which lists dozens of Healthy Extras for both the Original and Green choice.


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    Q: I want to stop smoking, but I'm scared of putting on weight, can you help?

    A: We most certainly can! Many ex-smokers tend to eat more as a substitute for smoking and through a new-found enjoyment of taste! Food Optimising (where you can eat MASSES of Free Food) together with the support and encouragement of a Slimming World group really can help. May we suggest that you find your nearest group right away!

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    Q: Why change the spelling of Sins to Syns?

    A: Over the years the word ‘Sins’ has been much loved but greatly debated. We wanted a new word unique to Slimming World. The word ‘Syns’ is short for ‘synergy’ and reflects the many ‘synergystic’ effects of Slimming World’s unique methods. The definition of synergy is:

    ‘the working together of two or more parts to produce an effect greater than
    the sum of their individual effects.’

    Slimming World is full of synergies, such as the fantastic way that Food Optimising, Image Therapy and Body Magic work together to give members their very best chance of lifetime success. Another great example of Slimming World synergies is how the three elements of Food Optimising – Free Food, Healthy Extras and Syns – work together to create the perfect lifestyle system for weight loss.
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    Q: Will exercising help my weight loss?

    A: Becoming more physically active can certainly help you tone and get fitter whilst slimming, and help your weight loss.

    Research shows that on average the addition of 3 to 4 moderate exercise sessions a week can add weight loss to a diet in the region of one to two pounds a month. That may not sound like a lot (and far less than you could achieve through Food Optimising alone) but it can add up to an additional one to two stones a year! It is important to remember though, that even if you are exercising it is still important to Food Optimise 100% to continue seeing a good weight loss.

    It is true that muscle tissue weighs more than body fat, however body fat cannot turn into muscle and becoming more active will help you lose weight. You burn energy while active which contributes to weight loss and exercise also helps you lose body fat while retaining and strengthening muscles. And stronger muscles means a higher metabolism, so you will continually burn more energy even while at rest! Even though you will be strengthening your muscles while exercising you are unlikely to build extra muscles without spending hours a day lifting heavy weights, and even then it’s very unlikely you would see a gain week after week.

    There's lots of evidence that activity is a very important factor in maintaining your weight loss. As you lose weight your metabolic rate gradually decreases in proportion to your reduced body size. But regular activity helps you maintain your muscle tissue and a higher metabolic rate, making it easier to keep off the weight you've lost.

    Please talk to your group Consultant about any further questions or concerns you may have about your weight loss. They will be happy to help and have information regarding exercise and healthy rates of weight loss to help support you further.

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    Q: What is Team Fun Tech? I'm quite shy, it's not audience participation is it?

    A: It's a way of having fun in the group (and getting support, motivation and often learning more about food and healthy eating at the same time)! Usually the group is split into two teams with a little light-hearted competition based on weight loss and food ideas. You can just watch and enjoy the fun, or shout out your answers along with the rest - you certainly won't be put under the spotlight.

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    Q: I am trying to register but it keeps telling me there is a problem with my email address

    A: If you share your e-mail address and the person you share it with has already registered for LifelineOnline, you will need to use a different e-mail address. The website recognizes each member by their individual e-mail addresses so it won’t let a second person register with the details. If you would like an e-mail address specifically for the purposes of using LifelineOnline Yahoo (http://www.yahoo.co.uk) and Hotmail (http://www.msn.com) both supply free e-mail addresses.

    If it's unlikley that someone else has registered with your e-mail address, you may have already successfully registered. Please try to login using this e-mail address. If you're unsure about your password, please use the forgotten password link. The correct password will be e-mailed to you.

    If you are trying to logon and are getting an error message, please check the other FAQs for possible solutions.


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    Q: Will I have to make drastic changes to the way I eat?

    A: Make no mistake, even though there is nothing you cannot eat, you will be making changes to your eating patterns. It just won't have the associated pain and anxiety you may have come to expect from ‘dieting’ - because you won't be going hungry and you won't be checking / weighing / measuring / assessing every food you eat for its calorie / points content. That really is pure, old-fashioned, unenlightened, misinformed thinking and the best way to fail long-term. This isn't opinion, this is well-documented, evidence-based fact.
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    Q: Which is better - Original or Green?

    A: Both choices are equally effective for weight loss and we find there is no difference in our members’ rate of weight loss whether they prefer the Green or Original choice. The great thing about having the two options is that it gives members the choice of the type of Free Foods they want to fill up on that day depending on their personal tastes and preferences.

    For a warm and friendly Slimming World group near you call 0844 897 8000