Slimming World welcome pack
The information provided through our Online Products and Services is provided subject to compliance with the terms of this Agreement. YOUR USE OF OUR ONLINE PRODUCTS AND SERVICES SIGNIFIES AND CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS, AS THEY MAY BE AMENDED FROM TIME TO TIME.
Please print a copy of these Terms for your records.
Our Online Products and Services are intended for use by individuals over the age of 18 years. No one under that age of 18 should take any actions or undertake any activities based on information obtained through our Online Products or Services.
Information Not Substitute For Professional Medical Diagnosis or Treatment
Nothing stated herein or on our Online Products or Services should be considered medical advice for dealing with a given problem, or to diagnose, treat, cure or prevent any diseases or conditions. All information posted on our Online Products or Services is provided for informational and educational purposes only and it is not meant to be a substitute for professional medical advice, diagnosis or treatment. It is not to be construed as medical advice. Always seek the advice of your doctor or other qualified health provider with any questions you may have regarding a medical condition.
If you suspect you have an illness or disease, or a health related condition of any kind, seek professional medical care with an appropriate health care professional immediately. Do not postpone or delay seeking treatment or disregard professional advice based upon information from our Online Products or Services. It is especially important to show the Slimming World weight loss plan to your doctor before beginning the weight loss plan. Any modifications made to the plan by your doctor should be followed. Consult your qualified healthcare provider for individual guidance for specific health problems.
You should seek the advice of a doctor before beginning any weight loss effort or regimen. Our Online Products or Services are not intended for use by anyone under the age of 18, underweight individuals, pregnant women, individuals with eating disorders or individuals with certain health conditions (this includes, without limitation, cancer, liver or kidney disease). Individuals taking any medication or with any other health condition are specifically warned to seek professional medical advice prior to initiating any form of weight loss effort or regimen.
Medical monitoring is especially important for people with a known medical condition. The Online Products or Services provided by Slimming World are not intended to treat any illness or disease. Slimming World’s Online weight loss Products and Services are designed for a safe rate of weight loss and is not intended for rapid weight loss, which may pose a risk of developing health complications.
Weight loss surgery
Slimming World’s Online eating plan called Food Optimizing promotes generous portions of low energy dense foods, including high fiber and high protein foods, which may be contraindicated after weight loss surgery. Please check with your bariatric doctor or dietitian before following the Food Optimizing eating plan.
Our Online Products or Services are not suitable for women who are pregnant and therefore pregnant women should not join the online program. Pregnant members may however join post-natally, if they have had their post-natal check-up and been told that it is safe for them to lose weight by their obstetrician, gynecologist, or health care professional.
Members who become pregnant may freeze their membership by contacting the Slimming World member support team. Please note, membership fees are non-refundable. However, once members have had their post-natal check-up and been told that it is safe to lose weight by their obstetrician, gynecologist, or health care professional, they can then re-start their membership by contacting the member support team.
Breastfeeding members may join Slimming World online if they have been told that it is safe to lose weight by their obstetrician, gynecologist, or health care professional.
Body Mass Index
For your safety, Slimming World Online membership is not offered to anyone with a Body Mass Index (BMI) below 23. It is your responsibility to ensure all information provided as part of your online registration is accurate and true. To ensure your health and wellbeing while you lose weight, target weights may not be set below a BMI of 20 (underweight). Members whose weight falls below a BMI of 20 will be given 4 weeks to return to a BMI of 20 or above, after which membership will be cancelled. Underweight members will be directed to their health-care team to receive appropriate medical advice and care, and will be offered a pro-rata refund of their membership fee.
If you have a medical condition which may be adversely affected by exercise you should consult your doctor before following any exercise information given. It is required that each member takes personal responsibility for themselves when doing any exercise which has been suggested by Slimming World or their representative, or via our Online program. If at any time while exercising a member feels any ill effects, we recommend stopping the exercise and consulting with your doctor or other health professional.
We always recommend members follow the medical and any dietary advice they have been given by their doctor or other health professional.
The content of our Online Products or Services are for your personal, non-commercial use. Content copied, downloaded or printed must retain all the copyright, trademark and other proprietary notices. For commercial use of any portion of the contents you must secure written consent from Slimming World.
Your use of our Online Products and Services is at the sole discretion of Slimming World, which may deny you further use at any time, for any reason, with or without cause. Your use of our Online Products and Services does not entitle you to continued use of any Online Products or Services.
You agree and represent not to use any Online Products or Services to:
(a) impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity, imply that you are a medical professional or healthcare provider, or create a false identity for purposes of misleading others;
(b) upload, post, email or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, false, misleading, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
(c) upload, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
(d) upload, post, email or otherwise transmit any content that you do not have the right to publicize under law (such as insider trading information);
(e) upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, network, hardware or telecommunications equipment;
(f) post chain letters or pyramid schemes; harvest or otherwise collect information about others (including email addresses) without their consent; or post the same information more than once or engage in sending “spam” or any other form of solicitation;
(g) use automated scripts to collect information from or otherwise interact with the Online Products or Services;
(h) violate any applicable local, state, national or international law;
(i) provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act; or
(j) post other people’s personal identification, contact or confidential information, including but not limited to credit card numbers, Social Security numbers, driver’s and other license numbers, passwords, member names, phone numbers, addresses, and email addresses.
You must be courteous to other users of our Online Products and Services. Personal attacks are grounds for being banned and your account being closed. If you have a problem with a comment that another member has posted, please contact us. Do not post a personal attack in response.
Harassing other members and users of our Online Products and Services in any way will not be tolerated. If a member has advised you that they do not wish for you to contact them, it is your responsibility to respect this request. Violating this Agreement may lead to you being immediately and permanently banned, with notification to your Internet Service Provider if deemed necessary by Slimming World, in its sole and absolute discretion.
The IP addresses of all posts are recorded to aid in enforcing this Agreement.
You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Web or App pages or the content contained herein without our prior express written permission.
You agree that you will not use any device, software or routine to bypass any code which may be included to prevent you from breaching the obligations in this paragraph or to interfere or attempt to interfere with the proper working of our Online Products and Services.
You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our or our host’s infrastructure.
You may not engage in the practices of “screen scraping,” “database scraping,” or any other practice or activity the purpose of which is to obtain lists of users, portions of a database, or other lists or information from our Online Products and Services, in any manner or in any quantities not authorized by Slimming World.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Slimming World or its affiliates without prior express written consent.
You may not use meta tags or any other “hidden text” utilizing Slimming World’s name or trademarks without the express written consent of Slimming World. Systematic retrieval of data from our Online Products and Services to create or compile directly or indirectly, in whole or in part, a collection, compilation, database or directory without the express written permission of Slimming World is strictly prohibited.
You agree not to upload or transmit any communications or content of any type that infringes or violates any rights of any party. It is our policy not to permit materials known by us to be infringing to remain on our Online Products and Services. Slimming World has made every effort to secure appropriate clearances for all proprietary intellectual property used on our Online Products and Services.
If you believe any material on our Online Products and Services is infringing, please contact us immediately. Pursuant to the Digital Millennium Copyright Act (“DMCA”), we have registered an agent to receive copyright claims (“Designated Agent”).
You may notify us of alleged intellectual property rights infringement by contacting our Designated Agent at:
Miles Bramwell USA, LLC, Attn: Yvonne Sanders, Slimming World, Lewisville Vista Point North, 405 State Hwy 121 Bypass Suite A250, Lewisville TX 75067.
Phone Number: (469) 444-3870
Please be aware that, in order to be effective, your notice of claim must comply with the detailed requirements set forth in the DMCA. You are encouraged to review them (see 17 U.S.C. § 512(c)(3)) before sending your claim.
Upon receipt of notice of claimed infringement, we will respond expeditiously to remove, or disable access to, the material claimed to be infringing and will follow the procedures specified in the DMCA to resolve the claim between the notifying party and the alleged infringer who provided the content at issue.
Please do not send any other communications to the Designated Agent, who is appointed solely for the purposes of receiving copyright notices under the DMCA.
Our Online Products and Services may contain links to third party websites. Any links that are provided are not intended to state or imply that Slimming World sponsors, is affiliated or associated with, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links.
Slimming World makes no warranties, explicit or implied, regarding the performance of the links, the performance of the outside websites or the contents of the outside websites. If you decide to access linked third party websites, you do so at your own risk. Slimming World’s liability and responsibility in relation to any information on any third party website or any product purchased through such third party website is expressly limited by the terms of this Agreement.
If you believe that a posting on our Online Products or Services is inaccurate, you are solely limited to posting a rebuttal. Slimming World does not remove postings at the request of the members.
Please note that Slimming World is a provider of an interactive computer service under the Communications Decency Act or “CDA,” (see 47 U.S.C. § 230). The CDA provides that when a user writes and posts material on a website or application,the website or application provider itself cannot, in most cases, be held legally responsible for the posted material. Specifically, 47 U.S.C. § 230(c)(1) states, “No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.” Because the comments and opinions on our Online Products and Services are authored by users of the Online Products and Services, Slimming World is not liable for the content even if it contains false or inaccurate information.
To be of use to our users, we need to encourage a large volume of posting. Given the volume, we do not assume any duty to monitor the accuracy of the information our users may choose to post. However, Slimming World reserves the right to remove and delete, at any time and without any notice, any Member Content hosted on our or a third party server, including blogs, text, files, links, attachments, comments, or other materials (collectively, "Member Content"), or any other content that is inappropriate or otherwise warrants removal in the opinion of the Slimming World in its sole and absolute discretion.
Slimming World asks that all comments, submissions, recipes, photographs, and postings are original, and are made in line with our Community ground rules (which members can view in the Community), which promote support and inspiration to success.
Slimming World respects the intellectual property of authors and creators of written works and visual images and we ask our users to do the same. A copyright exists in nearly all text, images and artwork. Copyright vests in its owner the exclusive right to make copies, publicly distribute copies, publicly display the work, and prepare other works based on the original. Federal law provides both civil and criminal penalties for violation of a copyright.
Slimming World and this Service’s users are each subject to the copyright laws. You represent and warrant that you possess all necessary rights to use the content that you submit to Slimming World or our Online Products or Services and that use of such content does not violate the foregoing. You agree to defend, indemnify, and hold us harmless from and against any and all claims arising out of or relating to any content that you submit to us. If you have any questions, you should consult a lawyer who specializes in intellectual property law.
YOU AGREE TO DEFEND, INDEMNIFY AND HOLD COMPLETELY HARMLESS SLIMMING WORLD AND ITS AFFILIATES FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, COSTS, AND EXPENSES, INCLUDING WITHOUT LIMITATION CLAIMS BASED UPON THE NEGLIGENCE OF SLIMMING WORLD, ARISING FROM OR RELATED TO YOUR USE OF OUR ONLINE PRODUCTS AND SERVICES, THE MATERIALS THOSE CONTAIN, AND ANY WEBSITES OR APPLICATIONS LINKED TO OUR ONLINE PRODUCTS AND SERVICES.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
(a) YOUR USE OF OUR ONLINE PRODUCTS AND SERVICES IS AT YOUR SOLE RISK. THE ONLINE PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SLIMMING WORLD EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT, QUALITY, PERFORMANCE, NON-INTERFERENCE WITH INFORMATION, AND ACCURACY OF INFORMATIONAL CONTENT. THERE IS NO WARRANTY THAT INFORMATION PROVIDED ON OUR ONLINE PRODUCTS AND SERVICES WILL FULFILL ANY OF YOUR PARTICULAR PURPOSES OR NEEDS.
(b) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE OR APPLICATIONS IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR OBTAINING OF ANY SUCH MATERIAL.
(c) OUR ONLINE PRODUCTS AND SERVICES ARE DESIGNED FOR INFORMATION PURPOSES ONLY AND ARE NOT INTENDED AS A SUBSTITUTE FOR ANY ADVICE OR TREATMENT PRESCRIBED BY A PHYSICIAN. INFORMATION GIVEN HERE SHOULD NOT BE USED FOR DIAGNOSING OR TREATING A HEALTH PROBLEM. IF YOU HAVE A MEDICAL CONDITION WHICH MAY BE ADVERSELY AFFECTED BY EXERCISE YOU SHOULD CONSULT YOUR PHYSICIAN BEFORE FOLLOWING ANY EXERCISE INFORMATION GIVEN HERE.
(d) SLIMMING WORLD DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE PRODUCTS, PLANS, CONTENT AND MATERIALS ON OUR ONLINE PRODUCTS AND SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
(e) NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SLIMMING WORLD OR THROUGH OUR ONLINE PRODUCTS AND SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT SLIMMING WORLD SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SLIMMING WORLD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:
(a) THE USE OR THE INABILITY TO USE OUR ONLINE PRODUCTS OR SERVICES;
(b) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
(c) THE FACT THAT YOU HAVE RELIED ON INFORMATION FROM THE ONLINE PRODUCTS OR SERVICES;
(d) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE ONLINE PRODUCTS OR SERVICES; OR
(e) ANY OTHER MATTER RELATING TO THE ONLINE PRODUCTS OR SERVICES.
IF YOU ARE DISSATISFIED WITH THE ONLINE PRODUCTS OR SERVICES, OR ANY OF THE INFORMATION CONTAINED THEREON, OR REFUSE TO ABIDE BY THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE YOUR USE. NOTWITHSTANDING THE FOREGOING, SLIMMING WORLD’S LIABILITY TO YOU SHALL IN NO CASE EXCEED $100 (USD). YOU FURTHER AGREE NOT TO JOIN IN ANY LAWSUIT WITH ANOTHER PERSON OR SERVE AS A CLASS REPRESENTATIVE OF ANY CLASS ACTION LAWSUIT AGAINST SLIMMING WORLD ARISING OUT OF THE USE OF THE ONLINE PRODUCTS OR SERVICES.
SLIMMING WORLD SHALL NOT BE RESPONSIBLE FOR INFORMATION ON ANY THIRD PARTY WEBSITE THAT IS REFERRED IN, OR ACCESSIBLE OR CONNECTED BY HYPERLINK TO, OUR ONLINE PRODUCTS OR SERVICES. IF YOU ACCESS ANY THIRD PARTY WEBSITE THROUGH OUR ONLINE PRODUCTS OR SERVICES OR OTHERWISE, YOU DO SO AT YOUR OWN RISK. HYPERLINKS TO OR FROM OUR ONLINE PRODUCTS OR SERVICES DO NOT CONSTITUTE THIRD PARTY ENDORSEMENT OF, SPONSORSHIP BY OR AFFILIATION WITH SLIMMING WORLD.
Our Online Products and Services are protected by copyright, trademark, trade dress and other intellectual property rights:
(a) The logos, and other service marks and service names included on our Online Products and Services (“Marks”) are owned or licensed by Miles-Bramwell, USA LLC. “Slimming World” is a trademark or registered trademark of Miles-Bramwell USA, LLC in the United States and other countries worldwide. You agree not to copy, display or otherwise use any of the Marks without the prior written permission of Slimming World. Notwithstanding the foregoing, the Marks may not be used in any manner likely to cause confusion, disparage or dilute these marks and/or in connection with any product or service that is not authorized or sponsored by Slimming World.
(b) Our Online Products and Services , and all object code and source code, text, graphics, multimedia content, including but not limited to images, illustrations, html and other markup languages, and all scripts within the Service associated therewith, are protected by United States copyright and trademark law and are the sole property of Miles-Bramwell USA, LLC. The copyrighted, trademarked and other proprietary property of Slimming World may not be duplicated or used without Slimming World’s express prior written consent.
Slimming World may at any time modify, add to, or remove portions of the terms of this Agreement, without prior notice. We will notify you of any significant changes by email or via a link for our App use. We recommend that you revisit this Agreement periodically to check for any changes. By continuing to use our Online Products and Services after the posting of such changes, you agree to be bound by this Agreement, as modified. Your use of our Online Products and Services is subject to the most current version of this Agreement..
Our Online Products and Services and any related content, including our public content, is not directed at or meant for individuals under the age of 18. NO ONE UNDER THE AGE OF 18 IS PERMITTED TO USE OUR PRODUCTS AND SERVICES. Anyone under the age of 18 who uses our Online Products or Services is in violation of this Agreement and will have their account immediately terminated. Slimming World will immediately and permanently delete all information associated with that account from our records.
Should anyone over the age of 18, including a parent or legal guardian, assist anyone under the age of 18 to sign up for or use our Online Products or Services, Slimming World will immediately terminate any user account created, immediately and permanently delete all information associated with that account from our records, and permanently ban that user or anyone associated with that user from using our Online Products and Services in the future.
To ensure you enjoy uninterrupted use of the Slimming World Online Services, the subscription term continues on a month-to-month basis after the initial minimum 1 or 3-month subscription period.
At any point during your membership you may elect to extend your membership with one of our special re-subscription offers for 1 or 3 months.
Your extended subscription period will start from the date at which your next monthly re-subscription payment would otherwise have been collected. At the end of your extended subscription period, monthly payments will resume at the standard monthly rate unless you either cancel your membership or elect to extend your membership with a further special re-subscription offer.
Please review our User Subscription Agreement for complete details.
When you register with our Online Products and Services you agree to provide us with current, complete, and accurate information and to maintain and update your registration information as necessary to keep it current, complete and accurate. Providing false information of any kind is cause for immediate termination of use of our Online Products and Services. You represent that any credit card information you provide us will be accurate, and that you have full authority to charge items to such credit card. You authorize us to use the credit card data for automatic renewal billing and our internal administrative use. You further authorize us to share your credit card information and registration information as we deem necessary and appropriate with third parties who we utilize to process our credit card transactions.
You are responsible for all actions made under your chosen username and password and will only use our Online Products and Services under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. In the event of known or suspected breach of your account, you agree to notify us immediately.
There are no other representations, warranties, terms, agreements or conditions, either written or oral, with respect to your use of our Online Products and Services except as set forth in this Agreement.
If you are a customer of Slimming World who has a written agreement with Slimming World, this Agreement is subject to, and governed by, the terms of any such written agreement you have entered into with Slimming World.
If any provision of this Agreement is deemed unlawful, void, voidable or unenforceable for any reason, then that provision shall be deemed severable from this Agreement and shall not affect the validity or enforceability of any remaining provisions.
Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
Slimming World’s Online Products and Services can be accessed from all 50 states. By accessing our Online Products and Services both you and Slimming World agree that the statutes and laws of the State of New York, without regard to conflicts of laws principles thereof, will apply to all matters relating to use of this Service (whether grounded in tort, contract, law or equity). In the case of a dispute, you and Slimming World agree any litigation arising between the parties hereto shall be brought only in the state or federal courts having subject matter jurisdiction in New York County in New York. You hereby irrevocably and unconditionally consent to the jurisdiction of any such competent court and hereby irrevocably and unconditionally waive any defense of an inconvenient forum to the maintenance of any action or proceeding in any such court, any objection to venue with respect to any such action or proceeding, and any right of jurisdiction on account of the place of residence or domicile of any party thereto.
Slimming World may terminate your right to use this Service, with or without cause at any time in its sole discretion, including, without limitation, your violation of this Agreement, failure to provide accurate registration data, and lack of use. In the event of termination, all representations, warranties, indemnifications, and promises made by you shall survive.
If you have a comment, question or request, or if you need to contact Slimming World for any other reason, you may contact us using our chat feature, or through one of these other methods:You can email us at:
You may call us at (469) 444-3870. Normal business hours are Monday through Thursday, 8 a.m. to 11 p.m., Friday 8 a.m. to 10 p.m., and Saturday and Sunday 8 a.m. to 4 p.m. Central time.
Send mail to Slimming World at:
Lewisville Vista Point North, 405 State Hwy 121 Bypass, Suite A250, Lewisville, TX 75067